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Cancellation Policy

Effective Date: April 2, 2024

Welcome to Tumble Mania! We strive to provide exceptional gymnastics classes and services to our customers. However, we understand that there may be occasions when you need to cancel or request a refund. This Refunds and Returns Policy outlines the process, conditions, and timeframes for cancellations and refunds.


1. Cancellation and Refund Policy

1.1. Class Cancellations: If you wish to cancel a class booking, please notify us at least 24 hours in advance of the scheduled class time. You can cancel your class booking by contacting us via email at

1.2. Refund Eligibility: Refunds will be provided for cancelled classes if the cancellation request is received at least 24 hours before the scheduled class time. Refunds will not be issued for cancellations made less than 24 hours before the scheduled class time.

1.3. Refund Process: Upon receipt of a valid cancellation request, we will process your refund within [insert number] business days. Refunds will be issued to the original method of payment used for the class booking.

1.4. No-Show Policy: If you fail to attend a scheduled class without prior notification, you will not be eligible for a refund. However, we may offer to reschedule the class at our discretion, subject to availability.


2. Fees and Charges

2.1. Class Fees: Our class fees are non-refundable, except in cases where a class is cancelled by Tumble Mania or under exceptional circumstances determined at our discretion.

2.2. Administrative Fees: We do not charge any additional administrative fees for cancellations and refunds.


3. Contact Information

If you have any questions, concerns, or requests regarding cancellations and refunds, please contact our customer support team at:

Tumble Mania
69 Erras Street, Annlin
Pretoria, Gauteng, South Africa
Phone: [insert phone number]

4. Changes to Policy

We reserve the right to update or modify this Refunds and Returns Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.


This Cancellation Policy was last updated on April 2, 2024.

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